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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Carmen O Arias

October 2, 2024

5  out of  5
rating by Carmen O Arias
"I strongly recommend Chris Upson and State Farm insurance. The newest car I ever owned, a 2022 Honda Accord, was totaled 6 weeks after I bought it by a red light runner that was severely under insured. State Farm and Chris Upson paid off the policy using my under insured driver coverage. That was to be expected but what I did not expect was that State Farm would continue to work on my behalf. Today I received a notice, 10 months after the accident, that I would be receiving a check for my out of pocket expenses that they had successfully collected from the other driver. Thank you State Farm and Chris Upson."
We responded:
"Thank you so much for taking the time out of your busy day to give our office a glowing review. It's customers like you that motivate us to continued success. Thank you again."
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Virgilrelle Strong

September 20, 2024

5  out of  5
rating by Virgilrelle Strong
"GREAT CUSTOMER SERVICE also very helpful and informative"
We responded:
"Hi Virgilrelle. Thank you for taking the time to provide our office a review. We're here to assist you in anyway we can."
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Ovez Myrat

September 12, 2024

5  out of  5
rating by Ovez Myrat
"Maria is a professional with a soothing voice and immense patience"
We responded:
"Hi Ovez. Thank you for giving Maria the 5 star review. Remember, we are just a call away if you have further needs."
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Angie Andric

September 4, 2024

5  out of  5
rating by Angie Andric
"I spoke with Maria today, she changed my payment for $80 a month, a person who is so helpful in my 30 years, I have never met a better insurance agent. I recommend everyone state farm insurance I would give 10 star for her"
We responded:
"Hi Angie. Maria really appreciates your kind words. You made her day. Welcome to the State Farm family. Give us a call if you need anything else. "
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Felicity Saberhagen

August 22, 2024

5  out of  5
rating by Felicity Saberhagen
"Maria was very helpful and a pleasure to work with!"
We responded:
"Hi Felicity. Thank you for giving Maria 5 stars. She works hard to assist our customers and I know she'll appreciate your kind words."
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mario Najar

August 16, 2024

5  out of  5
rating by mario Najar
"Very nice and answered all my questions."
We responded:
"Thank you Mario for the review and we appreciate your kind comments."
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Imelda Lopez

August 13, 2024

5  out of  5
rating by Imelda Lopez
"Gracias Esmeralda! 😊"
We responded:
"Hi Imelda. Thank you for leaving Esmeralda a 5 star review. Call us if we can assist you in the future. "
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Melanie Juarez

July 8, 2024

5  out of  5
rating by Melanie Juarez
"Esmeralda was great ! She answered all my questions and was very kind and helpful with getting me insured"
We responded:
"Thank you for leaving Esmeralda such a wonderful review. Esmeralda is my most seasoned team member and she goes out of her way to ensure our customer's questions are answered. Welcome to State Farm and have a great day."
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Love Being (GingerAura)

June 14, 2024

1  out of  5
rating by Love Being (GingerAura)
"Worst insurance experience in my entire adult life with this office. Don’t expect them to help you with finding the right or affordable policy for your situation or car/cars. My “quote” doubled in portal just before 2nd month was due 😡 Portal is vague & unhelpful. Billing was a nightmare. Excuses for improper billing put on their understaffed underwriters!? If you don’t pay you get cancelled so you are forced to overpay the incorrect amount!! 20-30 communications per month with this office (no joke) & still no resolve. I had to leave for my mental health mid-policy! Avoid the unprofessionalism at this office."
We responded:
"Thank you for providing a Google review. As with all reviews, our office will take your comments under advisement and make any necessary changes to our policies or procedures. "
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AK LOVE

May 20, 2024

5  out of  5
rating by AK LOVE
"Saved money and got better coverage! Esmeralda was friendly, fast and informative. Thanks for the great customer service!"
We responded:
"Hi. Thank you for leaving us a review. Welcome to the State Farm family. If you need us please call our office."
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kyle litson

May 2, 2024

5  out of  5
rating by kyle litson
"Abby did an awesome job switching my insurance to my new vehicle. Just wanted to say thank you!"
We responded:
"Hi Kyle. Thank you for leaving Abby a review. We really appreciate you allowing us to help you with your car insurance. "
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ann weston

April 30, 2024

5  out of  5
rating by ann weston
"I love working with Abby. She was so helpful."
We responded:
"Good afternoon Ann. Thank you for giving Abby such a wonderful review. If you need further assistance please give our office a call. Have a great day. "
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Kristine Jimenez

April 25, 2024

5  out of  5
rating by Kristine Jimenez
"Very personable, very professional and nice. Better rates than anywhere."
We responded:
"Thanks Kristine. I'm happy we could assist you. Give us a call if you need anything else. "
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Annette Stapleton

April 25, 2024

4  out of  5
rating by Annette Stapleton
"Needed to find new auto insurance and the ease from switching to state farm was such a smooth transaction. Abbey was very helpful and very friendly."
We responded:
"Thank you Annette for taking the time to give Abby a review. If you need any further assistance with insurance please give us a call."
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Denise Ojeda

April 23, 2024

5  out of  5
rating by Denise Ojeda
"Muy buena atención al cliente te ayudan a resolver todas tus dudas y necesidades"
We responded:
"Thank you Denise for providing us with 5 stars. We really appreciate it "
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yolanda morgan

April 15, 2024

5  out of  5
rating by yolanda morgan
"Great company. Thank you for providing great service"
We responded:
"Hi Yolanda. Thank you for the 5 star review. We are appreciative of your kind words. Thank you again and have a wonderful day. "
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Madeline K

April 10, 2024

5  out of  5
rating by Madeline K
"Chris is a fantastic insurance agent! So friendly, authentic, and quick to answer calls. I definitely recommend you give him a call."
We responded:
"Hi Madeline. Thank you for taking the time out of your busy day to give our office a glowing review. We are here to assist you with any insurance needs. Please give us a call at anytime and welcome to the State Farm family. "
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Terri S

April 8, 2024

5  out of  5
rating by Terri S
"Quick service, very fair price, easy going, great experience! Thank you! Should have done this sooner and saved more money!!"
We responded:
"Hi Terri. Thank you for the 5 star review. We really appreciate it. Have a wonderful day. "
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Elena Soto

April 2, 2024

5  out of  5
rating by Elena Soto
"Agent Abby K, assisted me with getting the most savings on my auto insurance. She took care of everything over the phone in less than 15 minutes including the quote."
We responded:
"Thank you Elena for providing Abby such a wonderful review. If you need any further assistance with your auto insurance please call our office. Have a great day and welcome to the State Farm family. "
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Kristin Godbehere

March 15, 2024

5  out of  5
rating by Kristin Godbehere
"The personnel here explained things thoroughly and made switching (and saving money) easy."
We responded:
"Hi Kristin. Thank you for taking the time out of your busy day to give us 5 stars. We are truly grateful. And most of all, welcome to the State Farm family. "
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Manuela Fonseca

March 13, 2024

5  out of  5
rating by Manuela Fonseca
"Great customer service thank you Esmeralda"
We responded:
"Thank you for providing Esmeralda with a 5 star review. I know she goes above and beyond to assist every customer. If you need further assistance please give our office a call. "
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Ivan Vargas

March 8, 2024

5  out of  5
rating by Ivan Vargas
"Very helpful and good prices. Nice people to talk to"
We responded:
"Hi Ivan. Thank you for leaving us a review. If there is any other way we can assist please give our office a call "
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JP Slocum

March 4, 2024

5  out of  5
rating by JP Slocum
"Wow! This was a wonderful experience! Chris and his staff are amazing! Not to mention the savings incredible value of moving all our vehicles and home insurance to Chris’ office. I immediately felt like a friend and valued client. Do yourself a favor and stop “shopping”. Give Chris Upson’s office a call and enjoy the same great experience. Thank you!"
We responded:
"Hey JP. Thank you so much for the review. We really appreciate it. I look forward to meeting you soon. If you have time, maybe we can talk more basketball when I see you. Have a great day. "
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klazina brandon

March 1, 2024

5  out of  5
rating by klazina brandon
"I had a wonderful experience in Esmeralda help me safe money on my car insurance. Thank you."
We responded:
"Hi Klazina. I really appreciate you allowing us to serve you. If you need anything else please call us. "
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David Cortez

February 28, 2024

5  out of  5
rating by David Cortez
"Excellent service! Very efficient and straight forward, Chris thank you for your service!"
We responded:
"Hi David. Thank you for taking the time, on your lunch break, to provide our office a 5 star review. We really appreciate you and look forward to serving you and your family in the future."